Privacy Policy

WalkAndTalkTherapy.com (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

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By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

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We may collect personal information including, but not limited to:

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a) Information you provide directly

• Name

• Email address

• Phone number

• Location

• Professional details (for directory listings)

• Information submitted via forms

• Payment-related information (processed securely by third-party providers)

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b) Automatically collected information

• IP address

• Browser type

• Device information

• Pages visited and time spent on the site

• Referring URLs

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This information is collected through cookies and analytics tools.

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2. How We Use Your Information

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We collect and use personal information for purposes including:

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• Operating and maintaining the directory

• Processing practitioner listings and payments

• Responding to enquiries

• Improving website functionality and content

• Communicating updates related to the directory or website

• Ensuring compliance with our terms and policies

• Website analytics and performance monitoring

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We do not sell or rent your personal information.

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3. Practitioner Listings

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If you submit information as a practitioner:

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• Your submitted details may be published publicly on the directory

• You are responsible for ensuring the accuracy of your information

• You may request updates or removal of your listing at any time

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Public listings may include:

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• Name

• Professional role

• Location

• Areas of practice

• Session format

• Contact details (as provided by you)

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4. Payments

Payments are processed securely via third-party payment providers (such as Wix Payments, Stripe, or PayPal).

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We do not store your full payment details.

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Please refer to the payment provider’s privacy policy for more information on how they handle your data.

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5. Cookies and Analytics

This website uses cookies and analytics tools to:

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• Understand how visitors use the site

• Improve user experience

• Monitor site performance

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You can disable cookies via your browser settings, though this may affect site functionality.

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6. Disclosure of Information

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We may disclose personal information:

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• When required by law

• To trusted third-party service providers who assist in operating the website (e.g. hosting, analytics, payment processing)

• Where necessary to protect our legal rights

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All third-party providers are expected to comply with privacy obligations.

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7. Data Storage and Security

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We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

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Information is stored using secure systems provided by Wix and associated services.

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8. Access and Correction

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You may request:

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• Access to personal information we hold about you

• Corrections to inaccurate or outdated information

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Requests can be made by contacting us using the details below.

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9. Third-Party Links

This website may contain links to third-party websites.
We are not responsible for the privacy practices of those external sites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

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Email: admin@walkandtalktherapy.com
Website: www.walkandtalktherapy.com