Refund & Cancellation Policy
Last updated: 27/12/2025
This policy applies to all paid listings on WalkAndTalkTherapy.com.
Listing Fees
Directory listings are offered on a paid subscription basis (e.g. annual listing).
All fees are clearly stated prior to purchase.
No Refunds
Unless required by law, all listing fees are non-refundable.
Refunds are not provided for:
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change of mind
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early cancellation
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partial use of the listing period
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failure to meet eligibility requirements
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listing removal due to breach of Terms & Conditions
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lack of enquiries or outcomes
Eligibility Responsibility
Practitioners are responsible for ensuring they meet the directory eligibility criteria before payment.
Payment does not guarantee approval or ongoing inclusion.
Listing Removal
We reserve the right to suspend or remove a listing at any time if it:
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does not align with the directory’s purpose
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contains inaccurate or misleading information
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breaches our Terms & Conditions
Removal does not entitle the practitioner to a refund.
Cancellations
Practitioners may cancel their listing at any time.
Cancellation will stop future renewals but does not result in a refund for the current listing period.
Consumer Law
Nothing in this policy excludes rights you may have under applicable consumer protection laws.
Contact
For questions about listings or payments:
Email: admin@walkandtalktherapy.com
Website: www.walkandtalktherapy.com