Refund & Cancellation Policy

Listing Fees

​

Directory listings are offered on a paid subscription basis (e.g. annual listing).
 

All fees are clearly stated prior to purchase.

​​

No Refunds

​

Unless required by law, all listing fees are non-refundable.

​

Refunds are not provided for:

​

• change of mind

• early cancellation

• partial use of the listing period

• failure to meet eligibility requirements

• listing removal due to breach of Terms & Conditions

• lack of enquiries or outcomes

​

Eligibility Responsibility

​

Practitioners are responsible for ensuring they meet the directory eligibility criteria before payment.

​

Payment does not guarantee approval or ongoing inclusion.

​

Listing Removal

​

We reserve the right to suspend or remove a listing at any time if it:

​

• does not align with the directory’s purpose

• contains inaccurate or misleading information

• breaches our Terms & Conditions

​

Removal does not entitle the practitioner to a refund.

​

Cancellations

​

Practitioners may cancel their listing at any time.

Cancellation will stop future renewals but does not result in a refund for the current listing period.

​

Consumer Law

​

Nothing in this policy excludes rights you may have under applicable consumer protection laws.

​

Contact

​

For questions about listings or payments:

​

Email: admin@walkandtalktherapy.com
Website: www.walkandtalktherapy.com

​